When should I contact the Police Department?
Contact the Police Department when you:
  • Need to find the status of a case report
  • Need to schedule an appointment or speak specifically to a particular officer or detective (if they are not in the building, you will be referred to voicemail and receive a return call; please keep in mind that officers work rotating shifts so it may be a few days before you receive a return call)
  • Have a question about criminal (not civil) law, city ordinances, and so forth (view the Municipal Code for local laws)
  • Have questions about pet licenses, fingerprinting, or concealed pistol licenses
  • Need to pick up crime prevention information or have a question or concern to discuss with a crime prevention specialist

While we strive to have officers and staff accessible to citizens, it is important to understand that generally officers are "on the road" and are rarely available at the station. If you would like to speak to an officer at the station, please be prepared to wait since most requests for the officers are generally directed through 9-1-1 and assigned on a priority basis. If you are in the City of Monroe, we encourage you to call 9-1-1 and ask for an officer to respond to your location.

If you live outside the city limits of Monroe, the Snohomish County Sheriff's Office will be responding. The Monroe Police Department will be involved in taking a report only if the crime occurred within the city limits of Monroe. For example, if you live in Monroe and your car was stolen in the city limits of Everett, you need to report the crime to 9-1-1 and the Everett Police Department will respond.

Show All Answers

1. When should I call 9-1-1?
2. When should I contact the Police Department?
3. Are you hiring?
4. How do I get a copy of a police report?
5. How do I get a concealed weapons permit?
6. Where do I go for fingerprinting?
7. How do I pay for a parking or traffic ticket?
8. Where is the Monroe Municipal Court located?
9. How do I license my pet?
10. How are we doing?
11. Where can I safely dispose of medications that I no longer use or need?