Will my water be shut off?

The City’s NO water shut-off policy applies to businesses.   The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:

  • The City will not shut off water services for the month of March.
  • The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the City Hall’s front door.  Over the phone credit card fees are currently being waived for utility payments.
  • The City will work with customers who may fall behind on their utility bills to set up a payment plan.  (Payment plans during March will not count toward the aggregate allowed per account).  For further information, please call 360-794-7400.  Please leave a message with your name, contact information, and account number if available.

Show All Answers

1. What is an "Essential Business?"
2. Does the moratorium on evictions apply to businesses?
3. What if I am unable to pay my monthly, quarterly or annual return?
4. Will my water be shut off?
5. What about utilities?
6. Is there someone I can talk to at the City?
7. Is the City still issuing permits?
8. What if I need to, or have been, working with the Department on a collection related issue?
9. What if I have a payment plan with the DOR?
10. What should I do if I have a temporary business registration?
11. What happens if I am late renewing my business license during this time period?
12. What if I have questions about paying my property taxes?
13. How do I request relief?
14. What can I do to prevent COVID-19 in my workplace for those who can’t telework?
15. Is garbage service mandatory while my business is closed?