City Operations

Municipal Campus

City Hall is closed until Phase 3 per Governor Jay Inslee’s Safe Start Washington plan. Most services can still be provided to the public as staff works remotely. A staff directory, including email addresses, can be found here

Suspended Services 

  • Passport services are suspended until further notice. Many passport renewals, including name changes, can be done through the mail, and do not require you to visit a passport acceptance facility. Please visit the U.S. Department of State website for applications and additional information.
  • Fingerprinting services. 
  • Public tours of our facilities.
  • Construction inspections (unless deemed essential).

Public Meetings 

  • Per the Governor’s Proclamation 20-28.7 all meetings subject to the OPMA must remain open to the public through remote means ONLY (not in-person).    
  • All such meetings should follow these guidelines through August 1, 2020.

Requesting Public Records

In accordance with Governor Inslee’s Proclamation 20-28.7  regarding Public Disclosure Requests:

  • All in-person records request submission/records inspection/copying of records has been suspended through January 19, 2021. 
  • Electronic production of records is strongly encouraged; and staff will work with requestors accordingly.
  • Payment for fees related to records requests can be made by check or money order either by mail or drop box at Monroe City Hall. If requestors do not have the ability to pay by check/money order, please contact Police Records (email:; phone: 360-794-6300) to make arrangements for payment by credit card.

Please see the City’s Requesting Records web page for additional information.

Parks and Recreation

The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.

Monroe Park Facilities Reopening Plan


Parks and recreation facilities, programs and services throughout Washington have been impacted by the COVID-19 pandemic.  In response to our state’s March 2020 “Stay Home – Stay Healthy Order” and public health agency guidelines, park facilities in Monroe with either high-touch surfaces or that promote public gathering including: park restrooms, parking lots, sports courts, athletic fields, play structures, picnic shelters, skate park and Wiggly Field dog park were temporarily closed.  Park facility reservations and special events have been cancelled on a rolling basis.

Effective May 5, 2020, Governor Inslee implemented a 4-phase “Safe Start” reopening plan to the Stay Home – Stay Healthy Order and moved our county to Phase 1.  That day park staff reopened limited parking for day use hiking and fishing access at Al Borlin, Lewis Street, Sky River, and Lake Tye Parks.  Under the current Order under Phase 1, only members of the same household may travel and recreate together.  Physical distancing is still required, keeping six feet between individuals outside of immediate households.  Our level of park facility re-openings and facilities that remain closed is consistent with most parks and recreation jurisdictions throughout our state including Snohomish County. 

Our City staff have been participating in twice-weekly calls with Washington Recreation and Park Association (WRPA) directors throughout our state and Oregon to discuss the response and action plans as they pertain to facility closures and program offerings.


The most pressing question for parks and recreation is how and when to move forward.  WRPA parks and recreation directors are currently working together with representatives from the Governor’s Office to interpret the 4-phase Safe Start Reopening Plan and guidelines coming from federal, state and local public health agencies in order to plan and prepare for future park facility re-openings.  Based upon this coordinated examination of the state’s reopening plan and public health agency guidelines, the following is the safe reopening plan of Monroe park facilities, programs and events that were temporarily closed due to the COVID-19 pandemic as our county is moved through each Safe Start phase:

Phase 2 Re-Openings (EFFECTIVE JUNE 5, 2020; UPDATED October 6, 2020): tennis courts, basketball courts, playgrounds, skate park, dog park, restrooms, covered shelters (up to gathering limit), sports fields for organized use in compliance with Governor’s Office Guidance on Sporting Activities Requirements 

Phase 3 Re-Openings: sports fields for organized use: games & practices, covered shelters (up to gathering limit), special events (up to gathering limit)

Phase 4 Re-Openings: special events


Gov. Jay Inslee today announced several updates to Washington's Safe Start reopening plan. The changes seek to align guidance and adjustments to regulations of several industries.

Youth/Adult Sports

These guidelines will align school related and non-school related sports guidance. Tournaments and crowds are prohibited in counties that aren’t in the low-risk category, but these guidelines will allow more school and non-school sports, both indoor and outdoor, according to a combination of local metrics. These metrics are aligned with state metrics for school opening recommendations. It also provides specific protocols for transportation, group size and facial coverings. 

Outdoor recreation (running/bicycling/etc.)

These guidelines will provide protocols for Phases 2 and 3 for races, bicycle tours and rides, runs, cross country skiing races, biathlons, canoe and kayak races, marathons, cross country running competitions, triathlons, and multi-sport competitions with more than 12 participants.

Water Recreation Facilities

This guidance updates the current guidance for water recreational activities and facilities in Modified Phase 1, Phase 2 and Phase 3 counties.

Public Works 

The city’s field personnel are working alternative schedules to maintain the city’s water, sewer, storm and roadway systems. They will continue to follow recommended COVID-19 health and safety protocols in the conduct of their daily work (hand washing, social distancing, etc.). 

We are monitoring the rapidly changing situation and will continue to assess how to safely provide critical and essential services by our field personnel. 

Community Development

Based on current State and Federal guidance, and the City’s response to COVID-19, portions of our operations have been modified to accommodate our staff and the community. 

Permit Processing and Review:

Staff is working remotely to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email /


As directed by the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order issued Wednesday, March 25, the City of Monroe will cease all construction related inspections for structures not considered to be an essential activity. Recent guidance by the Governor stated “In general, commercial and residential construction is not authorized under the Proclamation because construction is not considered to be an essential activity.” If the residential construction meets the exceptions provided by the Governor (e.g. publicly financed low-income housing or emergencies) the City will still conduct residential construction inspections. The City will also continue to inspect commercial construction identified as essential in the Governor’s proclamation.   The City will reassess the situation after May 4, 2020. If you have questions please email

Information about the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order and the guidance memo can be found here.

COVID-19 Water Utility Response

The City of Monroe highly values the safety and health of our residents, businesses, customers, and staff.  As a provider of essential utility services, the City is working to assist our customers as coronavirus impacts the region.

Please click the link Utility Billing to read about the steps the City of Monroe is taking to help our residential and business customers who might be worried about paying their bills.