The City of Monroe continues to monitor the latest information from the Snohomish Health District, Department of Health, and Centers for Disease Control (CDC) regarding the COVID-19 coronavirus. This is an evolving situation and updates will be made as more information is available.
Together, as one community, we’ll get through this. Today we’re seeing businesses impacted by COVID-19. The City of Monroe and Chamber of Commerce are working together to help support our business community. Information and resources for our business community are available in the ’For Businesses’ tab below. Please support our businesses. #ShopMonroeWA #LoveMonroe We’re in this together.
City Hall is closed through April 8, 2020 per Governor Jay Inslee’s "Stay Home, Stay Healthy" Proclamation. Most services can still be provided to the public as staff works remotely. A staff directory, including email addresses, can be found here.
- City Council Retreat/Workshop, March 31, 2020.
- City Council Regular Study Session, April 7, 2020.
- Boards and Commissions: Through March 31, 2020.
- Most Municipal Court Hearings. Please call 360-863-4521 if you have questions.
- City of Monroe Easter Egg Hunt, April 11, 2020.
- Passport services are suspended through April 8, 2020. The situation will be reassessed on April 9. Many passport renewals, including name changes, can be done through the mail, and do not require you to visit a passport acceptance facility. Please visit the U.S. Department of State website for applications and additional information.
- Fingerprinting services.
- Concealed Pistol Licenses - first time applicants.
- Public tours of our facilities.
- Construction inspections (unless deemed essential).
Parks and Recreation
Playgrounds/playground structures are closed through April 30, 2020. The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.
The city’s field personnel are working alternative schedules to maintain the city’s water, sewer, storm and roadway systems. They will continue to follow recommended COVID-19 health and safety protocols in the conduct of their daily work (hand washing, social distancing, etc.).
We are monitoring the rapidly changing situation and will continue to assess how to safely provide critical and essential services by our field personnel.
Based on current State and Federal guidance, and the City’s response to COVID-19, portions of our operations have been modified to accommodate our staff and the community. We will reassess the situation after April 8, 2020.
Permit Processing and Review:
Staff is working remotely to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email firstname.lastname@example.org / email@example.com.
As directed by the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order issued yesterday, Wednesday, March 25, the City of Monroe will cease all construction related inspections for structures not considered to be an essential activity. Recent guidance by the Governor stated “In general, commercial and residential construction is not authorized under the Proclamation because construction is not considered to be an essential activity.” If the residential construction meets the exceptions provided by the Governor (e.g. publicly financed low-income housing or emergencies) the City will still conduct residential construction inspections. The City will also continue to inspect commercial construction identified as essential in the Governor’s proclamation. The City will reassess the situation after April 8, 2020. If you have questions please email firstname.lastname@example.org.
Information about the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order and the guidance memo can be found here.
COVID-19 Water Utility Response
The City of Monroe highly values the safety and health of our residents, businesses, customers, and staff. As a provider of essential utility services, the City is working to assist our customers as coronavirus impacts the region.
The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:
- The City will not shut off water services for the month of March.
- The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the City Hall’s front door. Over the phone credit card fees are currently being waived for utility payments.
- The City will work with customers who may fall behind on their utility bills to set up a payment plan. (Payment plans during March will not count toward the aggregate allowed per account). For further information, please call 360-794-7400. Please leave a message with your name, contact information, and account number if available.
The following organizations may be available to provide assistance:
Sky Valley Food Bank 360-794-7959
Take the Next Step 360-794-1022
St. Vincent DePaul 425-355-3505
Volunteers of America 425-259-3192
Since March 9, 2020, the city has been organizing weekly meetings with our partners at the School District, Hospital District, and Fire District. The city is coordinating with other emergency response teams and agencies; and communicate frequently with our staff. We are committed to provide public services to our community while keeping our employees and their families’ health, safety, and well-being a priority.
Current actions taken and steps in place:
- March 2, 2020: Mayor Thomas issues a Proclamation of Emergency.
- Passport and Fingerprinting services are suspended through March 31, 2020.
- Utility account staff are available to answer phones and process payments.
- Encourage residents to make payments by phone, online, or drop-box; and ask the public to call City Hall to determine if business can be conducted remotely.
- City office staff are working alternative schedules. Office employees are telecommuting and in the office part-time through March 31, 2020.
- The city’s field personnel are working alternative schedules to maintain the city’s water, sewer, storm and roadway systems.
- Our parks are open to the public, including restrooms and playgrounds. Staff have increased the level and methods of sanitizing the restrooms and are going through all playgrounds and other furniture and cleaning them as well. We have posted signs encouraging social distancing and sanitation in our parks and on our buildings.
- We are monitoring the rapidly changing situation and will continue to assess how to safely provide critical and essential services by our field personnel.
- All employees will continue to be paid. Keeping all employees, and their families whole as we move through this challenge is a priority.
- Playgrounds/playground structures are closed through April 30, 2020. The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.
- In order to increase employee safety the Mayor is closing public access to city facilities starting Monday, March 23, until further notice. There will be signs at the front door directing people to use the drop box for payments, and to access services by phone or online.
Last updated March 27, 2020. Please check back for updates as more resources are identified.
COVID-19: Resources and Relief for Businesses
This page is dedicated to help businesses stay in business. For additional support, please contact:
Economic Development Specialist
Email James Palmer
Essential Business vs. Non-Essential Business
On March 23, 2020, Governor Inslee issued a Proclamation directing all residents immediately to heed current State public health directives to stay home, except as needed to maintain continuity of operations of essential critical infrastructure sectors and additional sectors as the State Public Health Officer may designate as critical to protect health and well-being of all Washingtonians. This order goes into effect Wednesday, March 25, 2020 at midnight (2400 hrs).
- Are you an Essential Business? (PDF) (City of Monroe letter to businesses)
- Essential Critical Infrastructure Workers (Governor’s office)
- Business Re-Entry Registration (Washington Military Department)
If your business provides an essential service please register with the State using this form. While registering does not guarantee you will be permitted to operate, it provides consistency about how these decisions are made. We are awaiting additional details about how the order will be implemented.
There is relief available, and resources to help you better understand COVID-19 from a business perspective.
- Resources to help workers and employers prepare for COVID-19 (U.S. Department of Labor)
- Information about resources small businesses can access now to navigate their business through the COVID-19 pandemic (Small Business Administration)
- Resource List for COVID-19 Impacted Businesses and Employees (Governor’s Office)
- Business Resiliency Toolkit (Washington Small Business Development Center)
- Support for affected employers (Washington State)
- Help your business manage crisis (WA State Department of Commerce)
- Business relief during COVID-19 crisis (WA State Department of Revenue)
- Resources for Employers (Association of Washington Business)
- Resources for small and large businesses; tips on how to manage the impacts; and how-to worksheets and webinars on building business resiliency (Greater Seattle Partners)
- Information for Businesses/Employers (Snohomish health District)
- Resources for Businesses in Snohomish County (Economic Alliance of Snohomish County)
- Small Business Assistance Resources (PDF) (compiled by King County Public Health)
Up to $5 million of in the Governor’s Working Washington Fund will be made available as micro-grants to small businesses across the state to help prevent closure due to COVID-19. Commerce will distribute these funds. Check coronavirus.wa.gov for updates on the funding timeline and follow Commerce on Twitter @WAStateCommerce for an announcement when funds are available.
This survey will help Measure Economic Impacts of COVID-19 on Region’s Businesses and Non-Profits. The Results Will Help Inform Strategies for Regional Economy Recovery and Maximizing State and Federal Aid For businesses and non-profits interested in completing the survey.
As the impact of COVID-19 on our local community evolves, the state and county are trying to evaluate the degree of supply chain disruptions, drop in consumer demand and staffing challenges during the virus outbreak. By documenting the impact on your business, state and local officials will be providing estimates of the financial impact to federal agencies who are evaluating emergency funding to assist those businesses most impacted. If your business has been impacted please click and fill out the ESTIMATED DISASTER ECONOMIC INJURY WORKSHEET FOR BUSINESSES and return to the City’s Economic Development Specialist. We will be collecting these and pushing them up to the WA State Dept. of Commerce who will then submit to the Federal government. The link also includes resources to help you manage and recover from these impacts as quickly as possible. The guidelines are not county-specific and provide a lot of information, including checklists, templates, and plans. If you have any questions, please don’t hesitate to contact James Palmer, Economic Development Specialist.
Disaster Loans from the U.S. Small Business Administration
Small businesses in many Washington counties are now eligible to apply for low interest U.S. Small Business Administration (SBA) Economic Injury Disaster Loans to offset economic losses because of reduced revenues caused by the impact of the COVID-19 pandemic. More counties are likely to become eligible in Washington state. Check the SBA website for the most updated information.This is one of the first SBA disaster declarations in the country related to COVID-19.
Join and support our local businesses on this newly created Facebook page hosted by the Monroe Chamber of Commerce.
Monroe’s Delivery & Takeout Options Amid COVID19.
Dedicated COVID-19 Response and Resource Websites
The following sites are updated frequently.
Snohomish Health District Frequently Asked Questions
The Snohomish Health District has updated their FAQ’s as of March 24, which can be found here (PDF).
Rumor Control: Fact or Fake
The Snohomish County Joint Information Center (JIC) has put together a Fact or Fake resource to address rumors in the community.