The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:
- The City will not shut off water services for the month of March.
- The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the front door of City Hall.
- Over the phone credit card fees are currently being waived for utility payments.
- The City will work with customers who may fall behind on their utility bills to set up a payment plan (payment plans during March will not count toward the aggregate allowed per account). For further information, please call 360-794-7400.
The following organizations are available to assist our most vulnerable utility customers:
Salvation Army 425-259-8129
Sky Valley Food Bank 360-794-7959
Take the Next Step 360-794-1022
St. Vincent DePaul 425-355-3505
Volunteers of America 425-259-3192