COVID-19

The City of Monroe continues to monitor the latest information from the Snohomish Health District, Department of Health, and Centers for Disease Control (CDC) regarding the COVID-19 coronavirus. This is an evolving situation and updates will be made as more information is available. 

Together, as one community, we’ll get through this. Today we’re seeing businesses impacted by COVID-19. The City of Monroe and Chamber of Commerce are working together to help support our business community. Information and resources for our business community are available in the ’For Businesses’ tab below. Please support our businesses. #ShopMonroeWA #LoveMonroe We’re in this together.

  1. City Operations
  2. City Response
  3. For Businesses
  4. Additional Resources
  5. FAQ's

Municipal Campus

City Hall is closed through April 8, 2020 per Governor Jay Inslee’s "Stay Home, Stay Healthy" Proclamation. Most services can still be provided to the public as staff works remotely. A staff directory, including email addresses, can be found here

City Cancellations

  • City Council Retreat/Workshop, March 31, 2020.
  • City Council Regular Study Session, April 7, 2020.
  • Boards and Commissions: Through March 31, 2020.
  • Most Municipal Court Hearings. Please call 360-863-4521 if you have questions. 
  • City of Monroe Easter Egg Hunt, April 11, 2020.

Suspended Services 

  • Passport services are suspended through April 8, 2020. The situation will be reassessed on April 9. Many passport renewals, including name changes, can be done through the mail, and do not require you to visit a passport acceptance facility. Please visit the U.S. Department of State website for applications and additional information.
  • Fingerprinting services. 
  • Concealed Pistol Licenses - first time applicants. 
  • Public tours of our facilities.
  • Construction inspections (unless deemed essential).

Parks and Recreation

Playgrounds/playground structures are closed through April 30, 2020. The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.

Public Works 

The city’s field personnel are working alternative schedules to maintain the city’s water, sewer, storm and roadway systems. They will continue to follow recommended COVID-19 health and safety protocols in the conduct of their daily work (hand washing, social distancing, etc.). 

We are monitoring the rapidly changing situation and will continue to assess how to safely provide critical and essential services by our field personnel. 

Community Development

Based on current State and Federal guidance, and the City’s response to COVID-19, portions of our operations have been modified to accommodate our staff and the community. We will reassess the situation after April 8, 2020.

Permit Processing and Review:

Staff is working remotely to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email building@monroewa.gov / landuse@monroewa.gov

Inspections: 

As directed by the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order issued yesterday, Wednesday, March 25, the City of Monroe will cease all construction related inspections for structures not considered to be an essential activity. Recent guidance by the Governor stated “In general, commercial and residential construction is not authorized under the Proclamation because construction is not considered to be an essential activity.” If the residential construction meets the exceptions provided by the Governor (e.g. publicly financed low-income housing or emergencies) the City will still conduct residential construction inspections. The City will also continue to inspect commercial construction identified as essential in the Governor’s proclamation.   The City will reassess the situation after April 8, 2020. If you have questions please email inspections@monroewa.gov.

Information about the Governor’s updated guidance on construction in the “Stay Home, Stay Healthy” order and the guidance memo can be found here.

COVID-19 Water Utility Response

The City of Monroe highly values the safety and health of our residents, businesses, customers, and staff.  As a provider of essential utility services, the City is working to assist our customers as coronavirus impacts the region.

The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:

  • The City will not shut off water services for the month of March.
  • The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the City Hall’s front door.  Over the phone credit card fees are currently being waived for utility payments.
  • The City will work with customers who may fall behind on their utility bills to set up a payment plan.  (Payment plans during March will not count toward the aggregate allowed per account).  For further information, please call 360-794-7400.  Please leave a message with your name, contact information, and account number if available.

The following organizations may be available to provide assistance:
Sky Valley Food Bank 360-794-7959
Take the Next Step 360-794-1022
St. Vincent DePaul 425-355-3505
Volunteers of America 425-259-3192